Terms and Conditions

Effective Date: January 01, 2024

Welcome to Flourish Mental Health LLC (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and other offerings (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

1. Use of Our Services

1.1 Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement and that the information you provide is accurate and complete.

1.2 Account Registration
To access certain features of our Services, you may need to create an account. You agree to provide true, accurate, and complete information during registration and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

2. Services Provided

Flourish Mental Health LLC offers comprehensive mental health services, including therapy, counseling, and educational content, all provided by licensed and qualified mental health professionals. Our Services are available through both online appointments and in-person sessions at our clinics. We strive to promote mental well-being through evidence-based practices and personalized care tailored to meet the unique needs of each individual.

Our licensed professionals are qualified to diagnose and treat a wide range of mental health conditions. While our online resources and educational content are designed to support your mental health journey, they are meant to complement, not replace, direct consultations with our professionals.

Please note that while our Services are comprehensive, they are not intended for emergency situations. If you are experiencing a crisis, please contact emergency services or visit the nearest emergency room. We encourage you to consult with your physician or other qualified health providers regarding any specific medical concerns or conditions.

3. User Conduct

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable law or regulation.
• Infringe upon the rights of others, including intellectual property rights.
• Post or transmit any content that is harmful, offensive, or inappropriate.
• Use our Services to distribute spam, viruses, or other harmful components.
• Attempt to interfere with or disrupt our Services or servers.

4. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Services, you consent to the practices described in our Privacy Policy.

5. Payment and Fees

Certain Services may require payment. By purchasing our Services, you agree to pay the applicable fees and any associated taxes. We may change our fees at any time, but you will be notified in advance of any fee changes. Payments are non-refundable except as required by law or as otherwise specified in these Terms.

6. SMS and Email Communications

By providing your phone number and email address, you agree to receive communications from us, including SMS messages and emails related to your account, appointments, billing, and other relevant information. This includes but is not limited to appointment reminders, notifications, and marketing communications.

6.1 SMS Consent and Opt-Out
By opting in, you consent to receive SMS messages from us. Message and data rates may apply depending on your mobile service provider. You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message. Please note that opting out of SMS messages may impact your ability to receive important updates about your Services. We do not sell or share phone numbers provided for SMS communications for any marketing or third-party purposes.

6.2 Email Communications
You may also opt out of receiving marketing or promotional emails by following the unsubscribe instructions provided in those emails. However, we may still send you non-promotional emails related to your account or Services.

7. Intellectual Property

All content and materials provided through our Services, including text, graphics, logos, images, and software, are the property of Flourish Mental Health LLC or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written permission.

8. Termination

We may terminate or suspend your access to our Services at any time, without prior notice or liability, if you breach these Terms or engage in conduct that we deem inappropriate or harmful.

9. Disclaimers

Our Services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our Services. We do not guarantee that our Services will meet your needs or expectations, nor do we guarantee uninterrupted or error-free service.

10. Limitation of Liability

To the fullest extent permitted by law, Flourish Mental Health LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of our Services.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law provisions. Any legal action or proceeding related to these Terms or our Services shall be brought exclusively in the courts located in [Insert City], [Insert State].

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Terms on our website and updating the “Effective Date” at the top of this page.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Flourish Mental Health LLC
Website: www.flourishmentalhealth.com
Email: admin@flourishmentalhealth.com
Phone: (832) 639-2015